EFFECTIVE 03/01/14, ALL CREDIT CARD TRANSACTIONS AND CASH DEPOSITED AT THE LOBBY KIOSK WILL BE HANDLED BY TOUCHPAY. THIS PAGE WILL BE UPDATED WITH TOUCHPAY CONTACT INFORMATION AND INSTRUCTIONS.
EZ MONEY LOAD WILL NO LONGER ACCEPT CREDIT CARD TRANSACTIONS OR CASH AT THE LOBBY KIOSK EFFECTIVE 02/27/14.
EFFECTIVE 08/17/13, AND UNTIL FURTHER NOTICE:
THE PUBLIC WINDOW (FOR ACCEPTING CASH FUNDS FOR INMATES)WILL BE CLOSED
FUNDS MUST BE RECEIVED IN THE BUSINESS OFFICE BY 1:00 PM, MONDAY-FRIDAY (EXCLUDING HOLIDAYS) TO GUARANTEE AVAILABLILITY TO THE INMATE FOR COMMISSARY PURCHASES ON THE NEXT DAY.
ONCE FUNDS ARE DEPOSITED TO AN INMATE'S ACCOUNT, NO REFUNDS WILL BE GIVEN.
Funds may be deposited to an inmate's account in the following ways:
Effective 03/01/2014:Touchpay is the vendor used to accept credit/debit card transactions to send money to an inmate's trust account. Touchpay is available on-line at www.touchpaydirect.com or over the telephone at 1-866-232-1899.
Cash funds may be deposited in a kiosk located in the Clark County Detention Center lobby.
The information required to make a deposit:
Transactions will be posted to the inmate's account within 24 hours (usually within 15 minutes).
It is the responsibility of the person depositing the funds (known as remitter) to provide complete and correct information.
Funds will be deposited to the account of the inmate selected by the remitter. The Clark County Detention Center is not liable for funds deposited to an incorrect account.
Following are the fees charged by Touchpay:
| Transaction Amount
||Cash Only Transaction Fees
||Credit Card Transaction Fees
| $0 - $20
|| $2.95, plus 3.5% of deposit
| $20.01 - $100
|| $3.95, plus 3.5% of deposit
| $100.01 - $200
|| $4.95, plus 3.5% of deposit
Acceptable funds may also be sent through mail for placement on an inmate's account. All funds for inmates must be sent to:
| Inmate Name and ID# (must be on envelope)
| Clark County Detention Center
| 330 S Casino Center Blvd.
| Las Vegas, NV 89101
Checks or Money Orders
It is the policy of the Department to accept any money order for placement on an inmate's account:
Money orders should be made payable to "CCDC Inmate Trust Account."
The inmate's name and ID# should appear somewhere on the money order.
Any out-dated or altered money order will not be accepted for deposit onto the inmate’s account.
Personal checks, cashier’s checks, and checks issued from businesses (such as Payroll checks) are NOT ACCEPTABLE for deposit on the inmate’s account.
All acceptable funds sent via mail will be posted to the trust accounts of inmates who are housed at CCDC within one business day (excluding weekends and holidays) of receiving the funds in the Business Office.
An inmate may release funds from his or her account to an outside person.
All money releases to an outside person are held for 24 hours before the funds may be released.
Funds will only be released Monday - Friday from 7:00 am to 4:00 pm, excluding holidays.
The person picking up the funds must have a valid government issued photo ID (i.e. State ID card, Driver's License, Passport, Military ID, etc.).
Only checks will be issued.
An inmate may not transfer funds from his or her account to the account of another inmate.
For Questions Regarding Inmate Funds email Inmateaccounts@lvmpd.com