Contact: Stacey Welling
Phone: (702) 249-3823

Officials Announce Process for the Return of Personal Effects from 1 October Incident

​       ​Police Department (LVMPD) and Clark County announced the property distribution process today for anyone who lost property in the 1 October incident at the Route 91 Harvest Music Festival in Las Vegas.

       Personal effects recovered from onl​y one area of the venue have been cleared for release and will be available starting today at the Family Assistance Center located in the South Hall of the Las Vegas Convention Center, 3150 Paradise Road. The center, which is best accessed off Sierra Vista Drive by Swenson Street, is a safe haven and resource location for anyone who was at the concert or affected by the shooting incident, and is not open to the media. On-site services available include grief counseling, travel and transportation, lodging, legal services, on-site child care, and other assistance. Anyone who has questions about available services can call (702) 455-AIDE (2433) or 1-833-299-AIDE (2433). The process of releasing personal effects to people who lost belongings at the concert venue is being managed by the FBI's Victim Services Division. An online questionnaire form is available on the FBI's website for concert attendees to fill out to describe personal belo​ngings left behind. The form is located at via the FBI's resource site for Victim Assistance Services. People can also email inquiries to FBI's Victim Services Division at

       As more areas of the Harvest Music Festival concert venue are cleared for release by crime scene investigators, more personal effects will be transported to the Family Assistance Center and made available to be reclaimed by owners. The FBI has created a detailed venue ​map​ to manage the scene and property distribution process alphabetically according to sections listed on the map. Personal effects from only Are​a A​​ on the map are now available for retrieval at the Family Assistance Center between the hours of 9 a.m. and 7 p.m. daily.  The map is posted at on the FBI's resource site for Victim Assistance Services. (See information entitled "Assistance for Victims of the Harvest Music Festival Shooting in Las Vegas.") The map is also posted on Clark County's website at and Metro's website at Clark County Television worked with the FBI to create an instructional video to help illustrate the process. The vi​deo is posted on Clark County's Facebook, Twitter and YouTube pages at ClarkCounty​​

       As items are cataloged and transported from other areas of the venue, updates will be shared widely with news media and on social media sites using the handles @ClarkCountyNV, @LVMPD and @FBILasVegas and with the hashtags #1October and #VegasStrong. If someone is unclear about where on the concert grounds their possessions may have been lost, he or she may wish to wait until all the items have been catalogued and are made available for pickup.

       The FBI Victim Service Division has been working to catalog and recover thousands of items left behind at the concert site by people attending the event. The items include purses, cell phones, clothing and other belongings. Upon arrival at the Family Assistance Center, visitors seeking their personal effects will be checked in at the entrance and partnered with a victim advocate who will escort them through the process. Visitors will be asked to describe the item or items they hope to recover, and if possible, the general area in the venue where it may have been left. An FBI Victim Specialist will then check inventory that has arrived from the festival venue at the Family Assistance Center and return the property if found.

       "The FBI and crime scene analysts are handling the personal effects left behind at the concert venue with care and respect because they may have meaning to the people who attended the event," said Clark County Deputy Fire Chief John Steinbeck, who oversees Clark County's Office of Emergency Management. "The process of cataloging the items takes time, and agencies are asking for patience if you are awaiting the return of belongings. We encourage anyone who attended the concert, or tried to help victims after the incident, or was impacted by it, to seek resources available at the Family Assistance Center. This is a resource that is meant to help our community heal from the events of 1 October. Call the help line we have set up if you have questions about or need resources. The phone number is (702) 455-AIDE (2433) if you are a resident of the Las Vegas Valley. If you were a visitor who has now returned home to your community, you can call our help line toll-free at 1-833-299-AIDE (2433) or visit the FBI's Victim Services Division website at"

Please Note: No photos or video of personal effects brought from the venue to the Family Assistance Center will be released by Clark County or the FBI to respect the privacy of visitors and to make every effort possible to return property to its rightful owner. Photos of many unclaimed items will be available on the FBI's website at some time in the future.                                                


Due to an obligation to protect the privacy and confidentiality of families, media will not be allowed inside the Family Assistance Center. In cooperation with the LVCVA, we request media observe the following protocols in covering stories about the operation: 

  • The LVCVA has set up a media staging area in its parking lots for live shots and reports from exterior of the facility. The staging area is located at the Diamond 2 Lot on Elvis Presley Blvd. between Las Vegas Blvd. and Paradise Rd. 

  • Outside of the facility, the media are asked to be sensitive if approaching potential family members of victims of this incident for interviews. No electronic equipment should be "rolling" at the time of the request – only after the request has been granted. Media is confined to conducting interviews in the media staging while on property at the LVCVA.



Last modified on 10/9/2017 10:36