One month after the 1 October shooting, Clark County and partnering response agencies and organizations are reminding those affected by the incident to contact the Vegas Strong Resiliency Center if they need help or resources.
The Vegas Strong Resiliency Center opened on Oct. 23 to serve as a resource and referral center for residents, visitors and responders affected by the 1 October shooting incident. Located at 1524 Pinto Lane in Las Vegas near Martin Luther King Boulevard, the center is staffed with knowledgeable and caring professionals from multiple local and state agencies to help those affected by the tragic incident. Operational hours are 10 a.m. to 7 p.m. Monday through Friday, excluding holidays. Since the resiliency center opened, it has served about 100 individuals on-site and has fielded about 100 telephone calls from people seeking information or appointments through its help lines of (702) 455-AIDE (2433) or 1-833-229-AIDE. The most requested services are counseling and spiritual care referrals, and financial assistance. The Vegas Strong Resiliency Center was set up to serve people affected by 1 October with longer-term referrals and recovery needs following the closure of the Family Assistance Center at the Las Vegas Convention Center. The Family Assistance Center served more than 3,600 people in the first three weeks after the incident.
"The Vegas Strong Resiliency Center is a place of healing and support," said Assistant Clark County Manager Kevin Schiller, who chairs the Vegas Strong Resiliency Center Steering Committee. "Our goal is to serve the unique needs of people affected by the 1 October shooting and to help them build strength and resiliency in the aftermath of the tragic event and over the long term."
Partnering agencies represented at the Vegas Strong Resiliency Center to assist those affected by the 1 October shooting include Clark County Social Service, Nevada Victims of Crime Program, Nevada Division of Child and Family Services, Cark County Department of Family Services, Southern Nevada Adult Mental Health Services, and the LVMPD Victims Services. Services provided at the Vegas Strong Resiliency Center include victim advocacy and support, grief counseling and spiritual care referrals, and technical assistance accessing online resources including FBI Victim Assistance Services for claiming personal items left behind at the 1 October concert venue. Property recovery services are accessed online through the questionnaire located on the FBI's Victim Assistance Services Division's website at www.fbi.gov/lvmusicfestivalshooting. People who fill out the questionnaire are asked to provide their contact information and a description of the belongings lost. Additional information about the Vegas Strong Resiliency Center is available on Clark County's website at www.ClarkCountyNV.gov/VegasStrong.
* IMPORTANT MEDIA NOTES AND VEGAS STRONG RESILIENCY CENTER PROTOCOLS *
Due to an obligation to protect the privacy and confidentiality of families, media will not be allowed inside the Vegas Strong Resiliency Center or in the parking lot outside it. Video of the Vegas Strong Resiliency Center is available through Clark County's Public Communications Office upon request. Confidentiality protocols are in place to protect the privacy and confidentiality of all clients, patients and visitors at the 1524 Pinto Lane location. We request media observe the following guidelines in covering stories about the operation:
- Media vehicles must be parked along Pinto Lane and not in the parking lot of the Pinto Lane location. This is due to the limited number of parking spaces that are reserved for clients, patients and visitors seeking services.
- Off-property, the media are respectfully asked to be sensitive if approaching potential victims of this incident, their family members or others affected. No electronic equipment should be "rolling" at the time of the request – only after, and if, a request has been granted outside of the building.
- Additionally, please note: The Vegas Strong Resiliency Center shares 1524 Pinto Lane with other, unaffiliated organizations. As such, media are also respectfully asked to be sensitive if approaching individuals and families walking into the building as they may not be seeking services at the Vegas Strong Resiliency Center, but instead may be patients or clients of other services offered in the building.