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Franchise Services

Contact Us

Phone: 702-455-6186

Email: franchise@clarkcountynv.gov

500 S. Grand Central Pkwy, 3rd Floor, Las Vegas, NV 89155

Hours of Operation

Mon: 7:30 a.m. - 5:30 p.m.

Tue: 7:30 a.m. - 5:30 p.m.

Wed: 7:30 a.m. - 5:30 p.m.

Thur: 7:30 a.m. - 5:30 p.m.

Fri: Closed

Sat: Closed

Sun: Closed

Franchise Services

The Franchise Services Division is responsible for the administration of all franchises and similar agreements with companies that use the rights-of-way (ROW) of the unincorporated areas of the County to provide services to the public. Users of the County’s ROW that may require a franchise or other agreement include providers of ambulance services, cable TV/ video service, electric energy, monorail, natural gas, telecommunications, solid waste collection and disposal, landfill and recycling collection. The Franchise Services Division monitors the franchisees for compliance with ordinances and provisions of agreements and mediates, within the scope of our authority, unresolved issues between the consumer and the franchisee or licensee.

The Franchise Services Division facilitates the negotiations of franchise and other ROW license agreements, maintains and monitors compliance with the terms of the agreements and the County Code. The following types of agreements that may be required to operate within the rights-of-way of the County or to provide certain public services are:

Ambulance Service Providers
Monorail System
Rights-of-way Licensees
Cable Television / Video Service Providers
Personal Wireless Service Providers
Telecommunication Services
Energy Service Providers
(Electricity and Natural Gas)
Wireless Use Agreements
Solid Waste Disposal, Landfill & Recycling Collection

Franchise Services is not responsible for: