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Ombudsman

Tisa Evans, Ombudsman for Dispute Resolution

Phone: (866) 780-9541

Fax: (702) 868-2544

Email: evanst@clarkcountynv.gov

2432 N. Martin L. King Blvd. Bldg. D North Las Vegas, NV 89032

Business Hours

Mon: 7:30 a.m. to 5:30 p.m.

Tue: 7:30 a.m. to 5:30 p.m.

Wed: 7:30 a.m. to 5:30 p.m.

Thur: 7:30 a.m. to 5:30 p.m.

Fri: Closed

Overview

What exactly does the Ombudsman do? The Ombudsman:

The Ombudsman operates under these principles:
Independence- The Ombudsman reports to the County Manager’s Office and works independent of, but in collaboration, with the Family Services and Social Service departments to resolve client issues and complaints.

Impartiality– The Ombudsman is a neutral fact-finder when reviewing and researching complaints. The Ombudsman is not an advocate. Findings are reported to clients, and issues and complaints are resolved in a neutral and impartial manner.

Confidentiality– The Ombudsman does not disclose the identity and other personal information of persons who have filed a complaint without their permission. The Ombudsman keeps all information and documents shared by clients confidential.

Homeowners Association Complaints

Clark County does not have oversight of homeowners associations in any of the incorporated cities in Clark County or in unincorporated Clark County. If you have questions or concerns regarding your homeowners association, please contact the State of Nevada's Office of the Ombudsman for Common-Interest Communities.