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Inmate Telephone
If you are using the Clark County Detention Center's Inmate Phone System, operated by ViaPath Technologies, here is a list of Questions and Answers that may help make your user experience easier.
Advance Pay: Allows family members and friends to receive calls from an incarcerated individual using funds from the balance of the prepaid account, saving them the hassle of having to submit payment info at time of call. Secure deposits can be made online, at participating retail locations, or through mobile apps (Android or iOS), facility kiosks, the automated phone system, or postal mail.
One-to-One: Only the depositing account holder can be called by the incarcerated individual using these funds, no one else.
One-to-Many: The incarcerated individual pays for their own calls and can call whoever they want with money deposited by family members or friends or by using funds from their trust / commissary accounts.
Collect: Allows a called party to accept a call without having to set up a prepaid calling account.
To learn about the various options for funding an Advance Pay account, or to set up an Advance Pay account, visit Ways to Pay Deposits and Payments | ConnectNetwork
For Advance Pay (Prepaid) Accounts Only:
Once an inmate is released from the Clark County Detention Center, family or friends that funded an Advance Pay account can request a refund of any unused balance.
Family and Friends may request a refund of unused funds by following these steps:
- Contact ViaPath Customer Service at 877-650-4249 to request the refund.
- ViaPath can issue a refund to the original card provided when funds were placed on the account, OR ViaPath can mail a check with the balance.
If you have further questions or need further assistance, you may call the ViaPath Technologies Customer Service number for CCDC @ 877-650-4249, 24 hours a day, 7 days a week.
[[For more information please visit the ViaPath site at]] Connect Network (gtlconnect.com)
Link to the Viapath site: Federal Tariffs and Price Lists - ViaPath
Inmates are not permitted to receive phone calls. If an inmate needs to be contacted in the event of an emergency, please contact The Clark County Detention Center: (702) 671-3900.
The Clark County Detention Center is equipped with TTY machines to accommodate hearing impairment.
Telephone interpretation service is available to assist non-English speakers.
Attention: Friends and Family
New Telephone Calling Rates from Clark County Detention Center