Clark County, in partnership with federal, state, local and community agencies, operates a virtual Individual & Family Assistance Center (IFAC) to address immediate visitor and resident population needs; providing information, support and resources to those affected by population-threatening incidents.
Support Services
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American Red CrossMental, spiritual & health support combined with counseling and case management
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DHS Nursing KitInjury assessment & disaster health services funds available based on proof of hardship.
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Childcare, Victim's Compensation & LodgingHelp with childcare, compensation and lodging
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Donate & VolunteerDonate items or volunteer to help
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FAC Services GlossaryLearn more about donation and volunteer agencies
Law/Legal Services
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Nevada Attorney GeneralGuidance on compensation claims & fraud protections
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Legal Aid Center of Southern NevadaFree legal assistance to victims and their families for civil issues with immigration, visa status, life insurance & more
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Las Vegas Metropolitan Police DepartmentFile a police report with the LVMPD
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FBI -Victim's AssistanceHelp with federal crimes, family reunification, air travel
Government Services
About The Family Assistance Center (FAC): The FAC is here to address the immediate needs of impacted individuals and families in the event of a catastrophic event. The services provided by the FAC include, but are not limited to, victim advocacy, lodging, air travel, consulate services, ground transportation, counseling/spiritual care, legal assistance, securing identification documents, health insurance, workers compensation, health care assistance and more.
In the event of a major incident, the FAC will maintain daily hours from 9 a.m. to 7 p.m. The center's operating location will be determined at the time of the emergency. Anyone unable to physically access the FAC, may request assistance by calling (702) 455-AIDE (2433) or for out-of-state callers, dial 1-(833) 299-2433.