Franchise Services Consumer Complaints
Please fill out the following form completely and to the best of your ability. The Department considers all complaint information confidential. However, in order to effectively complete our investigation and contact you regarding your complaint, please provide sufficient contact information.

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Edit Form

Online Complaint Form

Date?

Name (First and Last)*

Address (include city, state, and zip code)*

Phone Number*

Email Address

Complaint Detail

Franchisee or Licensee Name*

Address Affected (if different from above)

Have you attempted to contact the franchisee or licensee?*

Yes

No

Complaint involving: (check all that apply)

Rates

Billing

Technical

Programming

Service Response

Customer Service

Missed Pickup (Solid Waste ONLY)

Recycling (Solid Waste ONLY)

Other

Other

Complaint Summary*?

Attachments