WHAT INFORMATION SHOULD I BE PREPARED TO PROVIDE?

LOCATION

There are multiple Animal Protection Services in the Las Vegas area. Clark County Animal Protection Services serves unincorporated Clark County. This means, if you live within the city limits of another jurisdiction, we cannot help you and will have to redirect you to them. In order to give you accurate information and provide the best help, we need to verify the jurisdiction of every call.

Zip codes and neighborhoods can be split among jurisdictions, so an accurate address and cross streets are very important to get your concern addressed. If reporting a complaint at an apartment complex, the building/apartment/suite number is also requested. Please also provide any gate codes if necessary to access the community.

If you are reporting a stray animal running loose, we will also ask for their direction of travel.

You can check your jurisdiction here.

DESCRIPTION OF PEOPLE / ANIMALS INVOLVED

The more descriptive information, the better. The number of people and animals involved in an incident, physical descriptions of animals and people involved, size and color of animals, color of any harness or collar, and any other identifying information will help with the investigation.

If reporting a bite from a warm-blooded animal to a human, be prepared to provide the victim’s name, address, and phone number, along with the date, time, and circumstances of the bite. If possible, also provide contact information for the owner of the biting animal.

Do not delay medical attention to report an animal bite to us, if you are in a life-threatening situation or have a concern for public safety, call 911.

IS THE ANIMAL SICK, INJURED, OR AGGRESSIVE?

Provide descriptions of the animal’s health. Are they exhibiting any signs of illness, like lethargy, heavy breathing, or vomiting? Are there any visible wounds or blood, are they limping? Are they growling, hissing, or charging anyone?

If you believe an animal is being abused, have you witnessed the abuse and can you provide a description of it? Do you have a description of the abuser and any object, tools, or weapons involved in the abuse?

ACTIVITY NUMBER

CAN I BE ANONYMOUS?

Yes, generally you can submit a complaint or concern anonymously, but there are some limited exceptions. Our Dispatchers will ask you if you want to leave your information. In many cases, providing information is helpful for our Animal Control Officers with our investigations.

All conversations, email complaints, witness statements, photos, videos, or any other documents submitted to our agency are public record and can be produced in a public record request pursuant to NRS: Chapter 239 – Public Records. NRS: CHAPTER 239 - PUBLIC RECORDS

Certain confidential information will be redacted in accordance with several NRS statutes pertaining to the redaction of confidential information that may be contained in our records. Once our office receives any form of a record it cannot be removed, it would be considered a felony under NRS 239.310

WHAT DOES ANIMAL PROTECTION SERVICES NOT RESPOND TO?

WILDLIFE CALLS

• Coyotes – If the coyotes are actively acting aggressive you may contact Nevada Department of Wildlife at 702-688-3551 or visit their website for more information..
• Bats - Bats are native to Las Vegas and you may see them flying around in the evening and nighttime hours. You may contact Nevada Department of Wildlife at 702-688-3551 or visit their website.
• Raccoons - You may contact a pest control company or visit the Nevada Department of Wildlife at their website for more information.Rats (Non-Domestic) - You may contact a pest control company or contact the Nevada Department of Agriculture at 702-486-4690 for a list of exterminators or visit their website.
• Wild Rabbits - You may visit the Nevada Department of Wildlife at their website for more information. Wild Birds - You may visit Nevada Department of Wildlife at their website for more information.
• Geese / Waterfowl - Please visit the website for the US Fish & Wildlife at website for more information.
• Bees - If bees are located on the public right of way, such as a street or sidewalk, contact Vector Control here or call them at 702-455-7502. If they are located on a private property, contact the Public Response Office here or at 702-455-4191. If bees are located on your property, you may contact the bee hotline at (702) 385-5853. Or you may look up beekeepers on the internet.
• Snakes - You may visit the Nevada Department of Wildlife at their website for more information. If the snake is venomous or not indigenous to the Las Vegas Valley, possibly a pet, or you are unsure you may call CCAPS dispatch at 455-7710. If after 5:00 pm, contact 311. If you have been bitten by a venomous snake, call 911.

If a person or domestic animal has handled or bitten by a coyote, bat, or other wild warm-blooded animal and was possibly exposed to rabies, contact Clark County Animal Protection Services Dispatch at (702) 455-7710 and we will send out an Animal Control Officer. Please do not attempt to capture the animal, but you may monitor its location as we will attempt to capture it for testing. If the animal is deceased in your yard, please keep people and pets away from it and to not attempt to handle it.

Do not delay medical attention to report an animal bite to us, if you are in a life-threatening situation, call 911.

STRAY AND FERAL CATS

Clark County allows for free roaming cats, which means, it is not a violation for cats to be running loose in a neighborhood. Clark County Animal Protection Services does not respond to reports of loose, feral, or stray cats. There are several organizations who can help with the trap, neuter, return process, as well as potentially providing advice or deterrents. Below are some options to address cats in your neighborhood.

• Option 1 - You can contact The Community Cat program, 702-955-5964 or email communitycats@animalfoundation.com; they are working with the Animal Foundation to assist with feral cats. They can advise of effective deterrents and information to discourage cats from coming onto your property. They loan out humane cat traps for a $50 refundable deposit, any cats that are trapped must be taken to Heaven Can Wait.
• Option 2 - You can contact Heaven Can Wait at 702-655-4800 for general questions, and their spay and neuter clinic. For community cat resources visit their website. For education and support for feeders who need help with TNR email nmedina@hcws.org or 702-622-9176.
• Option 3 - You can contact C5 at 702-608-9009 they are another Trap Neuter Release organization that may assist with feral cat colonies in Clark County. They no longer service zip codes: 89030, 89101, 89104, 89110, 89115, 89156.
• Option 4 - If the cat is friendly, and you do not require a trap, it can be taken to the Animal Foundation at 655 N. Mojave Rd Las Vegas, NV 89101. We recommend calling them at (702) 760-7387 to make an appointment to drop the animal off, their call center is open daily from 9am to 9pm.

OTHER JURISDICTIONS

Clark County Animal Protection Services only serves unincorporated Clark County. If you live within the city limits of the below cities, you will have to reach out to them and follow their codes and procedures. You can check your jurisdiction here.

CITY OF LAS VEGAS ANIMAL PROTECTION SERVICES

• 702-229-6444

• 2824 E. Charleston Blvd., Las Vegas, NV 89104

CITY OF HENDERSON ANIMAL PROTECTION SERVICES

• 702-267-4970

• 300 E. Galleria Dr., Henderson, NV 89011

CITY OF NORTH LAS VEGAS ANIMAL PROTECTION SERVICES

• 702-633-1750

• 2332 Las Vegas Blvd. North, Suite 200, North Las Vegas, NV 89030

• animalprotectionservices@cityofnorthlasvegas.com

BOULDER CITY ANIMAL CONTROL

• 702-293-9283

• 810 Yucca Street, Boulder City, NV 89005