Inmate Funds

CREDIT/DEBIT CARD

Touchpay is the vendor used to accept credit/debit card transactions to send money to an inmate's trust account. Touchpay is available on-line at www.touchpaydirect.com or by telephone at 1-866-232-1899.

Please note cash deposits cannot be made using kiosks located in the Clark County Detention Center lobby.  This service is suspended until further notice.

Following is the information required to make a deposit:
       Clark County Detention Center Facility #289101
       Inmate Name
       Inmate ID #

  • Transactions will be posted to the inmate's account within 24 hours (usually within 15 minutes).
  • It is the responsibility of the person depositing the funds to provide complete and correct information.
  • Funds will be deposited to the account of the inmate selected by the remitter. The Clark County Detention Center is not liable for funds deposited to an incorrect account.

Following are the fees charged by Touchpay:
Transaction Amount Cash Only Transaction Fees Credit Card Transaction Fees
 $0 - $20 $2.95 Only  $2.95, plus 3.5% of deposit
$20.01 - $100 $3.95 Only  $3.95, plus 3.5% of deposit
 $100.01 - $200 $4.95 Only  $4.95, plus 3.5% of deposit

 
CHECKS AND MONEY ORDERS

It is the policy of the Department to accept certain checks and money orders for placement on an inmate's account:
o    ALL acceptable checks and money orders are subject to a 10-business day hold.
o    The check or money order must be issued in US currency.
o    Money orders should be made payable to "CCDC Inmate Trust Account."
o    The inmate's name and ID# should appear somewhere on the money order.
o    Any outdated or altered check or money order will not be accepted for deposit onto the inmate’s account.

Personal checks, 2-party checks, and checks issued from a foreign bank are NOT ACCEPTABLE for deposit on the inmate’s account.    

MAIL

Acceptable funds (cash, checks, and money orders) may be sent through mail for placement on an inmate's account.  All funds for inmates must be sent to:  
 Inmate Name and ID# (must be on envelope)
 Clark County Detention Center 
 330 S Casino Center Blvd.
 Las Vegas, NV 89101
 
MONEY RELEASES

An inmate who is in permanent housing may only release funds from his or her account to a legitimate business or legal entity.
o    Money releases are subject to a 24 hour hold before the funds may be released.  
o    Approved money releases will be valid for 3 business days.
o    The person picking up the funds must have a valid government issued photo ID (i.e. State ID card, Driver's License, Passport, Military ID, etc.).  
o    Only checks will be issued.  
o    An inmate may not transfer funds from his or her account to the account of another inmate.  Anyone found assisting with circumventing this policy may be blocked from depositing and receiving funds to/from all inmates.

An inmate who is in booking may release funds from his or her account to an individual person, business, or legal entity.  These money releases are not subject to a 24-hour hold. 

For questions regarding these policies or procedures, you may email Inmateaccounts@lvmpd.com or call (702) 671-3900.

FREQUENTLY ASKED QUESTIONS

Why can't I send an ICARE package to an inmate?

Why isn't an inmate showing up on TouchPay's website?

What is an inmate's account balance?

Can I have funds transferred from an inmate's phone account to his commissary account (or visa-versa)?

How do I confirm that funds I sent were posted to an inmate's account?

What is SCADU?

What happens to an inmate's funds if he is transferred to another jail or prison?

How can I, a former inmate, request a refund of a commissary order that I didn't receive?

How can I, a former inmate, retrieve funds left on my trust/commissary account?